Who is on my team, and what are they working on?
If you’re new to being a manager or new to wanting to improve how you manage, I would recommend you start where I did: Answer this question: Who is working on what project?
How did we get here? Why the name shopload?
I had a problem. We worked on proposals, internal projects, and client facing programs. The challenge, as a manager, was knowing who was allocated to which projects, part time or full time to a project, how long those projects went, and when I needed to go find new work for my team.